This agreement governs your use of the Presso event platform.
By clicking "Accept Agreement", by registering for a Presso account, or by using the Platform, you agree to be bound by the terms below.
If you do not accept, do not register and do not use the Platform.
1. Definitions
"Account" – The Presso user account registered by the User at pressonetwork.com or a Presso-operated domain.
"Active Attendee" – An attendee who opens the Presso Events app on a given event day. Active Attendees are the metered unit for Presso Events billing.
"Custom Domain" – A domain owned by the User on which Presso Pro runs Presso Events.
"Documentation" – Any official guidance issued by Presso for reference.
"Effective Date" – The date the User first accepts these Terms by registering an Account.
"Event Day" – Any calendar date that a User's event spans.
"Intellectual Property Rights" – All rights associated with copyrights, designs, software, trademarks, patents, databases, and confidential information.
"Licensor" – Presso Network Ltd (Company No. 11569104), registered at:
404, 3 Friars Walk, Reading, Berkshire, RG1 1JB, UK.
"Maintenance & Hosting" – Ongoing platform upkeep, security, updates, performance optimisation, and hosting provided by Presso.
"Platform" – The Presso event platform, consisting of Presso Tickets, Presso Events, and Presso Pro.
"Presso Events" – The browser-based attendee event app service, billed at £1 per Active Attendee per Event Day.
"Presso Pro" – The add-on service that runs Presso Events on the User's Custom Domain, billed at £49/month.
"Presso Tickets" – The ticketing service, billed at 1% of ticket sales via a Stripe Connect application fee.
"Source Code" – All underlying code used in the creation of the Platform.
"Subscription" – A recurring billing relationship between the User and Presso for Presso Events and/or Presso Pro.
"Support" – Email-based assistance during UK business hours.
"Update" / "Upgrade" – Enhancements applied by Presso at its discretion to improve security, functionality, or design.
"User" – The organisation or individual who registers an Account and uses the Platform.
2. Term and Subscription
2.1 This agreement begins on the Effective Date and remains in effect for as long as the User maintains an Account.
2.2 Presso Events and Presso Pro are month-to-month subscriptions. They auto-renew unless cancelled by the User in their dashboard. Presso Tickets is not a subscription — it has no recurring fee.
2.3 There is no minimum term and no annual commitment.
3. Ownership and Rights
3.1 The User fully owns their:
- Domain name (where connected as a Custom Domain)
- Brand assets and uploaded content
- Event data and attendee data
- Public-facing content and SEO equity attached to a Custom Domain
3.2 The Platform is hosted and operated by Presso under a Subscription licence. The User is granted the right to use the Platform during the active Subscription, but does not acquire ownership of the underlying Platform, Source Code, or infrastructure.
3.3 The User does not gain rights to Presso's internal systems, templates, backend infrastructure, or Source Code.
4. Services Included
Upon registration of an Account, the User may access any of the following Presso services subject to the applicable fees:
- Presso Tickets — ticketing on Stripe Connect, charged at 1% of ticket sales
- Presso Events — a browser-based attendee event app, charged at £1 per Active Attendee per Event Day
- Presso Pro — Presso Events on the User's Custom Domain, charged at £49/month (add-on to Presso Events)
- Dashboard access — self-serve setup, content management, and event operations
- Hosting, security, and Maintenance of the Platform
- Email Support during UK business hours
5. Service Limitations
5.1 The Platform is delivered as standard software — it is not customisable via third-party code or client-side development beyond the configuration options provided in the dashboard.
5.2 The User may not reverse engineer, duplicate, or adapt the underlying Platform framework.
5.3 Presso reserves the right to decline requests or restrict use that compromises performance, security, design standards, or the experience of other Users and their attendees.
6. Support & Maintenance
6.1 Presso provides Support throughout the active Subscription. Support is delivered by email to support@pressonetwork.com, with a typical response within one UK business day.
6.2 Maintenance includes:
- Proactive security updates
- Bug fixes and performance tuning
- Compatibility improvements
- Platform feature updates
6.3 Support does not extend to:
- Bespoke development or custom integrations
- Event-day on-call cover (available as a paid add-on, where offered)
- Design or content services beyond the dashboard configuration options
7. Payment Terms
7.1 Presso Tickets: 1% of ticket sales, collected automatically by Stripe Connect as an application fee at the time of each sale. No subscription. No charge until a ticket is sold.
7.2 Presso Events: £1 per Active Attendee per Event Day, billed weekly in arrears via a Stripe Billing usage-based subscription. A valid payment method is required on the Account to enable Presso Events.
7.3 Presso Pro: £49 per month, billed monthly via a Stripe Billing flat-rate subscription. A valid payment method is required on the Account to enable Presso Pro.
7.4 Stripe processing fees for ticket transactions are charged by Stripe in addition to Presso's 1% fee and are outside Presso's control.
7.5 Failed payment on a Subscription triggers Stripe's standard retry process. After exhausted retries, Presso may suspend or downgrade the affected service until payment is resolved.
8. Termination
8.1 The User may cancel any Subscription at any time from the dashboard. Cancellation stops future charges; charges already accrued in the current billing period (the weekly Events meter or the monthly Pro charge) remain payable and are not refunded.
8.2 Presso may terminate or suspend the Account immediately if:
- The User breaches this Agreement.
- The User acts in a way that harms Presso's brand, systems, staff, other Users, or attendees.
- The User fails to resolve a failed payment within Stripe's standard retry window.
8.3 Upon termination:
- Active services on the Account will be deactivated.
- User data will be exported or deleted upon request, within a reasonable period.
- No refunds will be issued for the current billing period unless Presso initiates termination without User cause.
9. Intellectual Property
9.1 All Intellectual Property developed by Presso remains its exclusive property, including:
- Source Code
- Backend systems
- Proprietary libraries and automations
9.2 All User-supplied assets (logos, images, copy, etc.) remain the property of the User.
10. Warranties & Disclaimers
10.1 Presso warrants that:
- The Platform will substantially conform to its published functionality.
- It will be free of known defects and malicious code.
- It will operate securely and reliably under standard usage.
10.2 Presso does not warrant uninterrupted uptime or error-free delivery in events outside its reasonable control, including:
- Internet outages
- Third-party service failures (including Stripe, hosting providers, and DNS providers)
- Cyberattacks
- Force Majeure events
11. Liability
11.1 Presso's total liability under this Agreement is limited to the fees paid by the User to Presso in the twelve months preceding the event giving rise to the claim.
11.2 Presso is not liable for:
- Loss of revenue, reputation, or opportunity
- Third-party system failures
- User misuse or unauthorised alterations
12. Governing Law
12.1 This EULA is governed by and construed under English law.
12.2 Any disputes will be subject to the exclusive jurisdiction of English courts.
13. Final Notes
13.1 Presso is a self-serve event platform. The User runs their own events using Presso's infrastructure under an active Subscription.
13.2 These Terms may be updated to reflect product or legal changes. Material changes will be communicated to Account holders by email and posted on our website.