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End User Licence Agreement | Presso Network Limited

This agreement governs your use of the Presso event platform.

By clicking “Accept Agreement”, by registering for a Presso account, or by using the Platform, you agree to be bound by the terms below.

If you do not accept, do not register and do not use the Platform.

1. Definitions

“Account” – The Presso user account registered by the User at pressonetwork.com or a Presso-operated domain.

“Documentation” – Any official guidance issued by Presso for reference.

“Effective Date” – The date the User first accepts these Terms by registering an Account.

“Intellectual Property Rights” – All rights associated with copyrights, designs, software, trademarks, patents, databases, and confidential information.

“Licensor” – Presso Network Ltd (Company No. 11569104), registered at:

404, 3 Friars Walk, Reading, Berkshire, RG1 1JB, UK.

“Maintenance & Hosting” – Ongoing platform upkeep, security, updates, performance optimisation, and hosting provided by Presso.

“Platform” – Presso Events, the Presso event platform.

“Presso Events” – The Presso event platform: ticketing through Stripe together with a browser-based attendee event app, as one product.

“Source Code” – All underlying code used in the creation of the Platform.

“Platform Fee” – A flat 1% of ticket sales, taken as a Stripe application fee at the point of each sale. It is the only charge Presso makes.

“Support” – Email-based assistance during UK business hours.

“Update” / “Upgrade” – Enhancements applied by Presso at its discretion to improve security, functionality, or design.

“User” – The organisation or individual who registers an Account and uses the Platform.

2. Term

2.1 This agreement begins on the Effective Date and remains in effect for as long as the User maintains an Account.

2.2 There is no subscription. Presso Events carries no recurring fee, so there is nothing to auto-renew and nothing to cancel.

2.3 There is no minimum term and no annual commitment.

3. Ownership and Rights

3.1 The User fully owns their:

  • Brand assets and uploaded content
  • Event data and attendee data

3.2 The Platform is hosted and operated by Presso. The User is granted the right to use the Platform for as long as they maintain an Account, but does not acquire ownership of the underlying Platform, Source Code, or infrastructure.

3.3 The User does not gain rights to Presso’s internal systems, templates, backend infrastructure, or Source Code.

4. Services Included

Upon registration of an Account, the User may access any of the following Presso services subject to the applicable fees:

  • Presso Events: ticketing on Stripe together with a browser-based attendee event app, as one product, charged at a flat 1% of ticket sales and nothing else
  • Dashboard access: self-serve setup, content management, and event operations
  • Hosting, security, and Maintenance of the Platform
  • Email Support during UK business hours

5. Service Limitations

5.1 The Platform is delivered as standard software. It is not customisable via third-party code or client-side development beyond the configuration options provided in the dashboard.

5.2 The User may not reverse engineer, duplicate, or adapt the underlying Platform framework.

5.3 Presso reserves the right to decline requests or restrict use that compromises performance, security, design standards, or the experience of other Users and their attendees.

6. Support & Maintenance

6.1 Presso provides Support for as long as the User maintains an Account. Support is delivered by email to support@pressonetwork.com, with a typical response within one UK business day.

6.2 Maintenance includes:

  • Proactive security updates
  • Bug fixes and performance tuning
  • Compatibility improvements
  • Platform feature updates

6.3 Support does not extend to:

  • Bespoke development or custom integrations
  • Event-day on-call cover (available as a paid add-on, where offered)
  • Design or content services beyond the dashboard configuration options

7. Payment Terms

7.1 Platform Fee: a flat 1% of ticket sales, collected automatically by Stripe as an application fee at the time of each sale. No subscription, no minimum, and no charge until a ticket is sold. The Platform Fee is VAT-inclusive.

7.2 There is no charge for Presso Events itself. The Platform Fee is what Presso takes to facilitate payments, keep the Platform running, and manage the mechanics of selling tickets on the User’s behalf. It applies whether or not the attendee app is enabled, because the app is part of the product rather than an add-on.

7.3 Stripe processing fees for ticket transactions are charged by Stripe in addition to the Platform Fee and are outside Presso’s control. Ticket funds settle to the User through the User’s own connected Stripe account; Presso does not hold ticket revenue.

8. Termination

8.1 There is no subscription to cancel. The User may stop selling at any time by archiving or unpublishing the event in the dashboard, and no further Platform Fee arises. Platform Fees already collected on completed ticket sales are not refunded.

8.2 Presso may terminate or suspend the Account immediately if:

  • The User breaches this Agreement.
  • The User acts in a way that harms Presso’s brand, systems, staff, other Users, or attendees.
  • The User fails to resolve a failed payment within Stripe’s standard retry window.

8.3 Upon termination:

  • Active services on the Account will be deactivated.
  • User data will be exported or deleted upon request, within a reasonable period.
  • No refunds will be issued for the current billing period unless Presso initiates termination without User cause.

9. Intellectual Property

9.1 All Intellectual Property developed by Presso remains its exclusive property, including:

  • Source Code
  • Backend systems
  • Proprietary libraries and automations

9.2 All User-supplied assets (logos, images, copy, etc.) remain the property of the User.

10. Warranties & Disclaimers

10.1 Presso warrants that:

  • The Platform will substantially conform to its published functionality.
  • It will be free of known defects and malicious code.
  • It will operate securely and reliably under standard usage.

10.2 Presso does not warrant uninterrupted uptime or error-free delivery in events outside its reasonable control, including:

  • Internet outages
  • Third-party service failures (including Stripe, hosting providers, and DNS providers)
  • Cyberattacks
  • Force Majeure events

11. Liability

11.1 Presso’s total liability under this Agreement is limited to the fees paid by the User to Presso in the twelve months preceding the event giving rise to the claim.

11.2 Presso is not liable for:

  • Loss of revenue, reputation, or opportunity
  • Third-party system failures
  • User misuse or unauthorised alterations

12. Governing Law

12.1 This EULA is governed by and construed under English law.

12.2 Any disputes will be subject to the exclusive jurisdiction of English courts.

13. Final Notes

13.1 Presso is a self-serve event platform. The User runs their own events using Presso’s infrastructure.

13.2 These Terms may be updated to reflect product or legal changes. Material changes will be communicated to Account holders by email and posted on our website.