This agreement governs your use of the Presso custom event platform.
By clicking “Accept Agreement”, or by using the Platform, you agree to be bound by the terms below.
If you do not accept, select “Reject Agreement” and cease all use.
1. Definitions
“Annual Commission” – The £12,000 annual fee agreed for Presso’s fully managed event platform and services.
“Application” – The online form submitted by prospective clients to request a platform build.
“Custom Platform” – The unique, branded event platform built and operated by Presso exclusively for the User.
“Documentation” – Any official guidance issued by Presso for reference.
“Effective Date” – The date the User’s Application is accepted by Presso and payment received.
“Intellectual Property Rights” – All rights associated with copyrights, designs, software, trademarks, patents, databases, and confidential information.
“Licensor” – Presso Network Ltd (Company No. 11569104), registered at:
Suite 5, 5th Floor, City Reach, 5 Greenwich View Place, London E14 9NN, UK.
“Maintenance & Hosting Services” – Ongoing upkeep, security, updates, performance optimisation, and hosting of the Platform.
“Minimum Term” – A 12-month fixed service period from the Effective Date.
“Platform” – The fully hosted, branded digital event platform designed and maintained by Presso.
“Source Code” – All underlying code used in the creation of the Platform.
“Support Services” – White-glove assistance including troubleshooting, content updates, and technical support.
“Update” / “Upgrade” – Enhancements applied by Presso at its discretion to improve security, functionality, or design.
“User” – The organisation or individual who commissions and pays for a Custom Platform build.
“White-Glove Services” – Strategic, creative, and technical services provided entirely by Presso’s internal team.
“Year” – A fixed 12-month service period, commencing on the Effective Date.
2. Term and Exclusivity
2.1 This agreement begins on the Effective Date and runs for a Minimum Term of 12 months, renewing annually thereafter unless terminated as per Clause 14.
2.2 Presso limits commissions to a maximum of 10 platforms per year, ensuring each User receives elite-quality attention.
3. Ownership and Rights
3.1 The User fully owns their Platform’s:
- Domain name
- Design and branding
- Event data and analytics
- Public-facing content and SEO value
3.2 The Platform is hosted and managed by Presso but not leased or licensed in the SaaS sense. It is a commissioned work, custom-built and exclusively maintained for the User.
3.3 The User does not gain rights to Presso’s internal systems, templates, backend infrastructure, or Source Code.
4. Services Included
Upon acceptance of the Application and payment of the Annual Commission, Presso will deliver:
- A bespoke, branded event platform, built by Presso’s in-house team
- Strategy, UX, copywriting, and SEO, tailored to your events
- CRM, ticketing, and content management integrations
- A white-label attendee app, pre-configured and connected
- Ongoing hosting, security, and maintenance
- Unlimited white-glove support, content changes, and updates
5. Service Limitations
5.1 The Platform is delivered as a complete service — it is not customisable via third-party code or client-side development.
5.2 The User may not reverse engineer, duplicate, or adapt the underlying Platform framework.
5.3 Presso reserves the right to decline requests that compromise performance, design standards, or user experience.
6. Support & Maintenance
6.1 Presso provides full-service support throughout the active Term.
6.2 Maintenance includes:
- Proactive security updates
- Bug fixes and performance tuning
- Compatibility improvements
- Content uploads and minor design adjustments
6.3 Support includes:
- Direct contact with Presso’s team
- Same-day response (UK business hours)
- Hands-on help with ticketing, content, or attendee issues
7. Payment Terms
7.1 The Annual Commission is £12,000/year, payable in full on acceptance.
7.2 Optional add-ons (e.g., deeper integrations or custom app extensions) will be quoted separately.
7.3 Ticketing is powered by Presso, with a 2.5% + £0.20 per ticket fee.
7.4 Late payment entitles Presso to suspend services after 14 days' written notice.
8. Termination
8.1 Either party may terminate this EULA at the end of a contract Year with 30 days’ notice before the renewal date.
8.2 Presso may terminate immediately if:
- The User breaches this Agreement.
- The User acts in a way that harms Presso’s brand, systems, or staff.
- The User fails to pay within 30 days of the invoice due date.
8.3 Upon termination:
- The Platform will be deactivated.
- User data will be returned or deleted upon request.
- No refunds will be issued for unused time unless Presso initiates termination without cause.
9. Intellectual Property
9.1 All Intellectual Property developed by Presso remains its exclusive property, including:
- Source Code
- Backend systems
- Proprietary libraries and automations
9.2 All User-supplied assets (logos, images, copy, etc.) remain the property of the User.
10. Warranties & Disclaimers
10.1 Presso warrants that:
- The Platform will meet the agreed specification.
- It will be free of known defects and malicious code.
- It will operate securely and reliably under standard usage.
10.2 Presso does not warrant uninterrupted uptime or error-free delivery in events outside its control, including:
- Internet outages
- Cyberattacks
- Force Majeure events
11. Liability
11.1 Presso’s total liability is limited to the Annual Commission paid by the User.
11.2 Presso is not liable for:
- Loss of revenue, reputation, or opportunity
- Third-party system failures
- User misuse or unauthorised alterations
12. Governing Law
12.1 This EULA is governed by and construed under English law.
12.2 Any disputes will be subject to the exclusive jurisdiction of English courts.
13. Final Notes
13.1 This EULA reflects Presso’s unique model: you own the Platform, and we run it for you — with pride, discretion, and world-class attention to detail.
13.2 We only accept 10 commissions per year. Every client is a creative partner. Every platform is built to impress.